Measure billable hours against available hours, the core economics of a services business.
The billable utilisation is the share of available working hours that billable hours represents, expressed as a percentage. The same figure is also shown per 1,000 and as a "one in every N" odds statement, which is easier to reason about when the rate is very small. Absolute counts hide scale — a rate normalises the number so you can compare periods, channels or cohorts of different sizes, where higher is better.
Billable Utilization
Billable Utilisation = Billable hours ÷ Available working hours × 100
Billable Utilisation = Billable hours ÷ Available working hours × 100 The billable utilisation is the share of available working hours that billable hours represents, expressed as a percentage. The same figure is also shown per 1,000 and as a "one in every N" odds statement, which is easier to reason about when the rate is very small.
Absolute counts hide scale — a rate normalises the number so you can compare periods, channels or cohorts of different sizes, where higher is better.
This calculator takes 2 inputs: Billable hours, Available working hours. The pre-filled defaults are a realistic starting point — replace them with figures from your own environment for a result you can act on.