Skip to content
ENExplore Calculators

Order Fill Rate Calculator

Work out order fill rate instantly with clear inputs, formula shown and shareable results.

About Order Fill Rate Calculator

Fill rate can be measured per line or per order, and the two differ sharply. A 95% line fill rate on a ten-line average order produces only about 60% perfect orders, because one short line spoils the whole order — which is what the customer actually experiences.

Formulas

Line fill rate

Line fill % = Lines shipped complete / Lines ordered x 100

Order fill rate

Order fill % = Orders shipped complete / Orders received x 100

Worked example

With the default values below, Order Fill Rate Calculator returns Line fill rate of 94.29%. Change any input above and every figure here is recalculated in your browser.

Inputs used

Order lines requested
4,200
Lines shipped complete and on time
3,960
Orders received
860
Orders shipped complete
760

Results

Line fill rate
94.29%
Order fill rate (complete orders)
88.37%
Lines not filled
240
Orders not shipped complete
100

Step by step

  1. 1Values used
  2. 2Line fill rate
  3. 3Order fill rate
  4. 4Line fill rate= 94.29
  5. 5Order fill rate (complete orders)= 88.37
  6. 6Lines not filled= 240
  7. 7Orders not shipped complete= 100

Assumptions and limits

  • The result is derived only from the 4 inputs listed above. Anything not among them is not part of the calculation.
  • In particular, this calculator does not take inflation, tax, fees or charges or compounding frequency into account.
  • Figures are rounded for display to 2 decimal places, so totals built from several rounded parts can differ slightly from the unrounded arithmetic.
  • This is an estimate for general information and not professional financial, tax or legal advice. See the full disclaimer for the limits that apply to this kind of calculator.

How these calculators are built and tested is described on the Methodology page. If a figure looks wrong, please report it.

Frequently Asked Questions

Which measure should I report?

Report both. Line fill drives replenishment decisions; order fill reflects customer experience and is the one to put in a service level agreement.

Does a partial shipment count as filled?

Not for order fill rate. For line fill, a line is filled only if the full requested quantity shipped within the promised window.

Related Calculators

Order Fill Rate Calculator – Calculate Line fill rate