Work out salon chair utilisation instantly with clear inputs, formula shown and shareable results.
Chair utilisation is service minutes delivered over chair minutes available. It is the key productivity measure in a salon because rent and fit-out are per chair, so a chair running at 45% utilisation is carrying its full cost on half the revenue.
Chair minutes available
Available = Chairs x Open hours x 60
Utilisation
Utilisation % = Clients x Average service minutes / Chair minutes available x 100
60-75% is healthy. Above 85% means clients cannot get the appointments they want and you are turning revenue away.
Only once existing chairs exceed about 75% utilisation at peak. Adding capacity into a demand problem just spreads the same clients thinner.