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Callout Charge Calculator

Work out callout charge instantly with clear inputs, formula shown and shareable results.

About Callout Charge Calculator

A callout charge must recover both vehicle running cost and the technician's travel time, which is usually the larger element. Charging only mileage leaves the labour cost of travel unrecovered, and on short jobs that can consume the whole margin.

Formulas

Vehicle cost

Vehicle = Round trip km x Cost per km

Travel time cost

Time cost = Travel minutes / 60 x Labour rate

Callout charge

Charge = Vehicle cost + Travel time cost, rounded up

Worked example

With the default values below, Callout Charge Calculator returns Callout charge to quote of $1,700.00. Change any input above and every figure here is recalculated in your browser.

Inputs used

Round trip travel distance
32 km
Vehicle cost per km
18
Round trip travel time
70 min
Labour rate per hour
950

Results

Callout charge to quote
$1,700.00
Vehicle running cost
$576.00
Travel time cost
$1,108.33
All-in cost per km travelled
52.64

Step by step

  1. 1Values used
  2. 2Vehicle cost
  3. 3Travel time cost
  4. 4Callout charge
  5. 5Callout charge to quote= 1,700.00
  6. 6Vehicle running cost= 576.00
  7. 7Travel time cost= 1,108.33
  8. 8All-in cost per km travelled= 52.64

Assumptions and limits

  • The result is derived only from the 4 inputs listed above. Anything not among them is not part of the calculation.
  • In particular, this calculator does not take inflation, tax or compounding frequency into account.
  • Figures are rounded for display to 2 decimal places, so totals built from several rounded parts can differ slightly from the unrounded arithmetic.

How these calculators are built and tested is described on the Methodology page. If a figure looks wrong, please report it.

Frequently Asked Questions

Should the callout be waived if work is done?

Many businesses credit it against the job value, which converts a diagnostic visit into a sale. Waiving it outright gives away real cost.

How do I reduce callout cost?

Zone the territory, batch jobs geographically by day, and diagnose remotely first so the right parts travel with the technician.

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