Work out callout charge instantly with clear inputs, formula shown and shareable results.
A callout charge must recover both vehicle running cost and the technician's travel time, which is usually the larger element. Charging only mileage leaves the labour cost of travel unrecovered, and on short jobs that can consume the whole margin.
Vehicle cost
Vehicle = Round trip km x Cost per km
Travel time cost
Time cost = Travel minutes / 60 x Labour rate
Callout charge
Charge = Vehicle cost + Travel time cost, rounded up
Many businesses credit it against the job value, which converts a diagnostic visit into a sale. Waiving it outright gives away real cost.
Zone the territory, batch jobs geographically by day, and diagnose remotely first so the right parts travel with the technician.