Single Sign-On Coverage Calculator
Measure SSO coverage across your application estate and the password resets and helpdesk hours the gap is costing you.
Inputs
SSO Coverage
62.5%
Coverage Including Vaulted Apps
79.2%
Applications With Standalone Passwords
50
Critical Application Coverage
80.0%
Distinct Passwords a User Must Hold
51
Helpdesk Hours Saved per Year
6,750hours
Assessment
Critical applications are still outside SSO — start there
Step by step
Values used
Applications in the estate = 240 apps; Applications behind SSO = 150 apps; Remaining apps in a password vault = 40 apps; Business-critical applications = 60 apps; Critical applications behind SSO = 48 apps; Users = 12,000 users; Password resets per user per year = 3 resets; Helpdesk minutes per reset = 18 minutes
Single Sign-On Coverage
coverage = applications behind SSO ÷ total applications, and the residual password count per user is 1 + applications outside SSO and the vault.
Helpdesk saving
helpdesk hours saved = users × resets per user per year × SSO coverage × minutes per reset ÷ 60.
SSO Coverage
= 62.5
Coverage Including Vaulted Apps
= 79.2
Applications With Standalone Passwords
= 50
Critical Application Coverage
= 80.0
Distinct Passwords a User Must Hold
= 51
Helpdesk Hours Saved per Year
= 6,750 hours
How it works
Coverage is counted two ways because the risk differs: federated applications have no standalone credential at all, while vaulted ones still do but at least it is rotated and monitored. Everything in neither group is a password a user chose, probably reused, and nobody rotates. Coverage weighted by criticality is the number that matters — 90% coverage that excludes the finance system is worse than 70% that includes it.
Formulas
Single Sign-On Coverage
coverage = applications behind SSO ÷ total applications, and the residual password count per user is 1 + applications outside SSO and the vault.
- behind SSO
- Federated through SAML or OIDC so the identity provider holds the credential
- vaulted
- Password still exists but is stored and rotated by a vault rather than by the user
Helpdesk saving
helpdesk hours saved = users × resets per user per year × SSO coverage × minutes per reset ÷ 60.
- minutes per reset
- Verification, reset and follow-up — 15–20 minutes is typical for an assisted reset
Frequently Asked Questions
How is Single Sign-On Coverage calculated?
coverage = applications behind SSO ÷ total applications, and the residual password count per user is 1 + applications outside SSO and the vault. Coverage is counted two ways because the risk differs: federated applications have no standalone credential at all, while vaulted ones still do but at least it is rotated and monitored. Everything in neither group is a password a user chose, probably reused, and nobody rotates.
Why does Single Sign-On Coverage matter?
Coverage weighted by criticality is the number that matters — 90% coverage that excludes the finance system is worse than 70% that includes it.
What values do I need to enter?
This calculator takes 8 inputs: Applications in the estate, Applications behind SSO, Remaining apps in a password vault, Business-critical applications, Critical applications behind SSO, Users, Password resets per user per year, Helpdesk minutes per reset. The pre-filled defaults are a realistic starting point — replace them with figures from your own environment for a result you can act on.
Which applications should move to SSO first?
Business-critical and data-sensitive applications, then anything with more than a handful of users, then the long tail. Criticality beats user count: a five-user application holding payroll data is a higher priority than a two-hundred-user internal wiki.
What about applications that do not support SAML or OIDC?
Put them behind a password vault with rotation and session recording, front them with an access proxy that handles authentication, or treat the lack of federation as a procurement defect at renewal. Leaving them with user-chosen standalone passwords is the option that reuse turns into an incident.
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