Single Sign-On Coverage Calculator
Measure SSO coverage across your application estate and the password resets and helpdesk hours the gap is costing you.
About Single Sign-On Coverage Calculator
Coverage is counted two ways because the risk differs: federated applications have no standalone credential at all, while vaulted ones still do but at least it is rotated and monitored. Everything in neither group is a password a user chose, probably reused, and nobody rotates. Coverage weighted by criticality is the number that matters — 90% coverage that excludes the finance system is worse than 70% that includes it.
Formulas
Single Sign-On Coverage
coverage = applications behind SSO ÷ total applications, and the residual password count per user is 1 + applications outside SSO and the vault.
- behind SSO
- Federated through SAML or OIDC so the identity provider holds the credential
- vaulted
- Password still exists but is stored and rotated by a vault rather than by the user
Helpdesk saving
helpdesk hours saved = users × resets per user per year × SSO coverage × minutes per reset ÷ 60.
- minutes per reset
- Verification, reset and follow-up — 15–20 minutes is typical for an assisted reset
Worked example
With the default values below, Single Sign-On Coverage Calculator returns SSO Coverage of 62.5%. Change any input above and every figure here is recalculated in your browser.
Inputs used
- Applications in the estateaccepts 1–100,000 apps
- 240 apps
- Applications behind SSOaccepts 0–100,000 apps
- 150 apps
- Remaining apps in a password vaultaccepts 0–100,000 apps
- 40 apps
- Business-critical applicationsaccepts 1–100,000 apps
- 60 apps
- Critical applications behind SSOaccepts 0–100,000 apps
- 48 apps
- Usersaccepts 1–5,000,000 users
- 12,000 users
- Password resets per user per yearaccepts 0–100 resets
- 3 resets
- Helpdesk minutes per resetaccepts 1–240 minutes
- 18 minutes
Results
- SSO Coverage
- 62.5%
- Coverage Including Vaulted Apps
- 79.2%
- Applications With Standalone Passwords
- 50
- Critical Application Coverage
- 80.0%
- Distinct Passwords a User Must Hold
- 51
- Helpdesk Hours Saved per Year
- 6,750 hours
- Assessment
- Critical applications are still outside SSO — start there
Step by step
- 1Values used
- 2Single Sign-On Coverage
- 3Helpdesk saving
- 4SSO Coverage= 62.5
- 5Coverage Including Vaulted Apps= 79.2
- 6Applications With Standalone Passwords= 50
- 7Critical Application Coverage= 80.0
- 8Distinct Passwords a User Must Hold= 51
- 9Helpdesk Hours Saved per Year= 6,750 hours
Assumptions and limits
- The result is derived only from the 8 inputs listed above. Anything not among them is not part of the calculation.
- In particular, this calculator does not take inflation, tax or fees or charges into account.
- Figures are rounded for display to 1 decimal place, so totals built from several rounded parts can differ slightly from the unrounded arithmetic.
How these calculators are built and tested is described on the Methodology page. If a figure looks wrong, please report it.
Frequently Asked Questions
How is Single Sign-On Coverage calculated?
coverage = applications behind SSO ÷ total applications, and the residual password count per user is 1 + applications outside SSO and the vault. Coverage is counted two ways because the risk differs: federated applications have no standalone credential at all, while vaulted ones still do but at least it is rotated and monitored. Everything in neither group is a password a user chose, probably reused, and nobody rotates.
Why does Single Sign-On Coverage matter?
Coverage weighted by criticality is the number that matters — 90% coverage that excludes the finance system is worse than 70% that includes it.
What values do I need to enter?
This calculator takes 8 inputs: Applications in the estate, Applications behind SSO, Remaining apps in a password vault, Business-critical applications, Critical applications behind SSO, Users, Password resets per user per year, Helpdesk minutes per reset. The pre-filled defaults are a realistic starting point — replace them with figures from your own environment for a result you can act on.
Which applications should move to SSO first?
Business-critical and data-sensitive applications, then anything with more than a handful of users, then the long tail. Criticality beats user count: a five-user application holding payroll data is a higher priority than a two-hundred-user internal wiki.
What about applications that do not support SAML or OIDC?
Put them behind a password vault with rotation and session recording, front them with an access proxy that handles authentication, or treat the lack of federation as a procurement defect at renewal. Leaving them with user-chosen standalone passwords is the option that reuse turns into an incident.
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