Work out order accuracy rate instantly with clear inputs, formula shown and shareable results.
Order accuracy is orders received exactly as specified, and every error consumes goods-in, procurement and accounts payable time to resolve. Splitting errors by type — quantity, item, documentation — directs the fix to the right part of the supplier's process.
Order accuracy
Accuracy % = Orders received correct / Total orders received x 100
Resolution cost
Cost = Incorrect orders x Resolution cost per order
Above 98% for established suppliers with electronic order transmission. Manual order entry rarely exceeds 95%.
Manual re-keying of orders, unclear part numbering and outdated price files. Electronic data interchange removes most of them.