Work out employee engagement score instantly with clear inputs, formula shown and shareable results.
Engagement score is the percentage of favourable responses across the survey. It must always be read with the response rate: a high score on a 40% response rate usually reflects a self-selected engaged minority rather than the organisation as a whole.
Engagement score
Score % = Favourable responses / Total responses x 100
Response rate
Response % = Total responses / Employees invited x 100
Above 70% is good and above 85% is strong. Below 50% the results are unreliable, and the low rate is itself an engagement finding.
Directionally yes, but the trend and the distribution across teams matter more than the headline. A stable average can hide two teams moving in opposite directions.