Work out workforce utilisation instantly with clear inputs, formula shown and shareable results.
Utilisation is billable hours over available hours, and the gap to target expressed in hours is what makes it actionable. Reporting total productive time alongside it prevents the perverse incentive to stop doing valuable internal work simply because it is not billable.
Utilisation
Utilisation % = Billable hours / Available hours x 100
Hours to target
Gap = Available hours x Target % - Billable hours
70-80% for consultants and 85-90% for delivery-focused engineers. Above 90% leaves no capacity for training, sales support or recovery from disruption.
No. A fully utilised workforce cannot absorb a new project, invest in capability, or handle an unplanned absence.